Nagoya Mansion Hotel & Residence

Nice hotel in the city center

Clean, up-to-date, and spacious room. The hotel is located in the city center with easy access to shopping areas and malls nearby. The service was also very good 😊

Adequate, but aging...........

Good central location, without be too noisy. It is an old building that has obviously had partial renovations. Rooms had some new fittings, and some tired and worn parts. Hot water can take up to 10 minutes to arrive at room - but then ok. Buffet breakfast was very good. Front office staff quite helpful. The "privately" run spa is very porly kept - cockroaches crawling around floor during massage !! and Spa staff had attitude problems. Definitely more a value hotel , than quality.

Good

Beer is a bit expensive No hair dryer

Very average

Medium

It’s a high tower divided into residential area and hotel area, essential services, kind staff, ample room needed some improvement. Location: spacious, well-kept and clean lobby, the other common areas have some neglect, small swimming pool, really smelly and very neglected gym. Spacious and clean rooms, bathroom maybe a little small. Food: The quality and variety is not bad at all, I really appreciated the breakfast buffet with different choices, the restaurant for lunch so and so. Staff: very kind and friendly, always available, very good service Price: is a very good option in Batam Consideration: The area is not the best to walk around the island, however the taxi is extremely very cheap. PS The only strange thing was the deposit IN CASH for which they do not accept any credit card and until you give the deposit they will kindly ask you to hold your passport by the way an ATM is on the the ground floor near the parking area

worst than 2 stars hotel

horrible hotel, worst than 2 stars. wont go back for free. -lift will drop 2-3 levels when going down -toilet flush not strong, have to wait for 2-3 mins before the 2nd flush -when you flush the toilet, you cant shower cos the water will be boiling hot -no electrical plug beside bed, the whole room only have 3 sockets and 1 of them is in toilet which is useless -no hair dryer, even if provided, its not workable -wifi is weak, keep disconnecting -tv not working -aircon remote not working

abit far from shopping centre

Hotel is convenient to Nagoya Shopping Centre (5-10 min walk. Room was clean. Was very frustrated with the poor internet as had to log in again almost every time I wanted to use it. Satellite TV was limited to what I was expecting. Only two elevators and at times had to wait for long periods of time to use. Limited breakfast, compared to other hotels. All in all, o.k. but not sure if want to use again.

Disappointing Stay

My stay at the hotel was disappointing... The shower had a slow flow with little water, and it took about 5 minutes for the hot water to warm up. The cupboard door was malfunctioning, and I'm not sure if the room was properly cleaned before our arrival. The phone didn't work, and there was noise from upstairs in the early morning for a short period of time, indicating poor soundproofing. Additionally, the WiFi was extremely weak