Regent Taipei

Puikus viešbutis

Viskas puiku, komfortiškas, aukšto lygio aptarnavimas, labai geras maistas vakarienės metu.

このホテルにして正解でした。

朝のビュッフェで、中側の暗い席だったので、窓側がいいと言ったら、すぐに対応してくれました。 スタッフのかたも親切で、駅にも近く、とてもよかったです。 高いけど、その価値はあると思います

Comfortable stay in the centre of the city.

Centrally placed

위치가 좋고, 5성급에서 기대할 수 있는 모든 부분이 만족 스러웠습니다.

Another Wonderful Stay at Regent Taipei with an Unforgettable Lounge Experience

This was our second stay at Regent Taipei in just a few months, and it was another fantastic experience from start to finish. This time we stayed in a corner room on a very high floor, which was exceptionally spacious and had an incredible 180-degree city view thanks to the L-shaped floor-to-ceiling windows. The Taipei skyline, including a distant view of Taipei 101, was simply breathtaking and really enhanced the feeling of luxury in the room. The room felt fresh and newly renovated, with a modern, upscale atmosphere that matched the hotel’s five-star status. Apart from a small flaw in the ceiling behind the curtain rail where the paintwork could have been done more carefully, everything else was in excellent condition and very comfortable. Despite that minor detail, the space, layout, and overall feel of the room made it one of the most memorable city hotel rooms we’ve stayed in. A real highlight of this stay was finally getting to enjoy the Taipan Lounge, which had just reopened after renovation. The design, ambience, and views from the lounge were outstanding, and we loved how relaxing yet refined the space felt throughout the day. We had breakfast, afternoon tea, and evening cocktails there, and each session felt special. It can get quite busy during breakfast and cocktail hours, so it is worth going a bit earlier to secure a good table. The food and drinks in the Taipan Lounge were excellent, with a good spread and a nice selection of alcoholic options like red and white wine, sparkling wine, beer, and signature cocktails in the cocktail session. What impressed us most, however, was the service. In particular, Ms. Lily Lin, the Assistant Chief Butler of Taipan, went above and beyond to take care of us, and her warm hospitality played a big part in making this trip so memorable. As Platinum members, we felt truly well looked after by Lily, her team, and all the concierge staff. Overall, we enjoyed this one-night stay to the fullest and are already looking forward to our next visit. Regent Taipei continues to deliver a genuine sense of luxury combined with heartfelt service, and this stay has only strengthened our desire to return soon.

感謝幫我們升級房型的款待、十分享受！

感謝幫我們升級房型的款待、十分享受！

Horrible dinner experience

Had dinner at Robin's Steakhouse. Ordered a glass of wine. Was told that the standard is 120ml. It is not in other countries, USA, Europe etc. the wine was so little, I did not order any additional glass. Smallest size standard is 6 ounces. The steak was partially cooked, one side was raw inside. I did not send it back, as more than half that I ate was cooked correctly. The French onion soup was horrible. Served in a coffee cup. I'll never go back there for dinner. Stay away go someplace else.

Excellent

This is an excellent hotel even if a bit dated. Rooms are spacious, and service excellent, i stayed in a king deluxe room. Breakfast very good..Concierge need to up their game on restaurant recommendations in area. All in all thoroughly recommend

Regal but old

One of the grand old dame hotels in taipei built in 1990. Probably did a renovation 15-20 years back. Impressive bustling lobby with luxury brand storefronts (LV and Chanel) Check in done in the room and polite, as expected in all taiwanese 5 star establishments. A big pity no upgrade despite my Ambassador status. Room ok but expectedly oldish. No toothbrush and toothpaste so bring your own Gym is very old, medium sized and closes early at 1030pm Wrote a seperate review for the breakfast restaurant Azie. And the hotel has 10 other restaurants on its premises and the galleria Hotel has its own shopping galleria and it’s very wow with Hermes, Brunello , Loro piana just to name the top few Location very good in Zhongshan district. Lots of shops, cafes, restaurants. Also Eslite bookstore and Shinkong mitsokushi department store

Great hotel in Taipei !

I checked into Regent Hotel for 2 nights and had a great experience. Check-in was smooth and Christy was especially helpful, professional, kindness and attentive, she went above and beyond to make me feel welcome. My room was clean, comfortable, and quiet, with everything I needed for a relaxing stay. Overall, a great stay l would highly recommend Regent Hotel, and special thanks again to Christy for going above and beyond!

リラックスできる最高の場所

スタッフのサービスの良さがとても気に入っています。

Hôtel magnifique avec tout le confort et prestations que l’on peut souhaiter.

Magnifique hôtel à la décoration soignée. Le buffet du petit déjeuner est très fourni. L’emplacement est parfait. Et le spa très complet permet une détente absolue après une journée de visite. Je recommande à 100%!

もう少し利便性があると良いと思いました。

お部屋が広く17階で台北101が見えました。ロケーションや朝食は最高でしたが思ったより使い勝手が悪かった。

最高です｡

理由は不明だがホテル都合でスイートルームに無料アップグレードされた｡豪華な設備はもちろんのこと､外出のたびに部屋が掃除されるなどとても快適な滞在時間を過ごせた｡楽しみにしていた朝食はどれも素晴らしく､もう一日滞在できればこれも食べることが出来たのにと妻と二人で悔しがるほどだった｡

Luxury Stay

We had a fantastic stay at Regent Taipei. From the moment we arrived, the staff made everything smooth and welcoming. Our room was spacious, beautifully furnished and offered a calm escape in the bustling city. The spa and pool added a relaxing touch. Breakfast was outstanding so many delicious options. The location was perfect for exploring Taipei and getting around. If you’re looking for a high-end city stay that delivers comfort and style, this hotel is a top pick. Would love to stay here again.

Unexpected overnight stay

We did spend one night after having a flight cancelled. First impressions not great as check-in was rather chaotic (large groups with a bus) having to locate our luggage outside the entrance during a Taifun?! Old school style with very comfortable rooms and beds, excellent breakfast buffet and in more normal circumstances very helpful and attentive staff.

Thank you

This is the best Regent I ever visited The transportation is easy in Taiwan The hotel people are kind and passionate Thank you for bring me this great moment!

I can't wait to return - what a luxurious hotel in an excellent location.

The room and bathroom are superb. It felt super luxurious and well spaced out. The location is also excellent, with the mall below and a short walk from Zhongshan, where there's the MRT and is full of small shops and excellent food. We did not try any restaurants there, but it looked to be very popular amongst everyone, with excellent music entertainment. The check in staff were very helpful, and the staff who opened doors, pointed out the step in the lobby, and attended the elevators were so kind, polite, and made the experience feel elite. We booked a spa appointment on the top floor, and were VERY impressed by the facilities and services. Elevators were super fast and made traveling easy.

Luxury hotel in a very convenient location. Staff was wonderful.

床墊

Staff friendly and helpful

朝食がおいしかった。ベットは広くて快適だった。

Everything is good , but room key a little too heavy,

Upgrade des Zimmers

Nice locations

地點及老客戶心情

Clean, Convenient and good location

good location, spacious room

特別感のあるホテル

すべてにおいて特別感を実感できます。自分へのご褒美に台北で宿泊するのがオススメ！

部屋の広さは値段なり

大浴場

Very comfortable and convenient.

地點很棒，服務不錯

Service was excellent. Very attentive.

As a Diamond elite Royal Ambassador Inner Circle member, very upset and disappointed on the Regent Taipei and IHG group

I am a IHG Diamond Elite Royal Ambassador Inner Circle member. When I booked the Regent Taipei on the IHG official website, it said enjoy your lounge , I didn’t looked into details and Diamond member can always go to the lounge . But when I check in on September 15 , they told me I can’t go to the lounge because they need lounge pass ( which you need to look into details at the IHG website ) the front desk said they didn’t join the Royal ambassador program. Ok , it’s my overlook the details. But very disappointing. The next thing my wife notice is the smell inside the hotel once we were inside the hotel . It smell like insecticide, in the lobby , corridors and even inside the room . I try to ignore it , but when I half awake in the morning, the smell inside the room just kick into my nose. I told myself I need to change hotel . So I went down to the lobby at 7am , ask the front desk if I can check out today and charge only one night room fee , she said yes . I told the front desk it was the smell inside the whole hotel that I can’t stand and she knows the smell is strange too . So I went up to my room , search for another hotel ( which I booked Double Tree by Hilton only 5 minutes walk and I am also a diamond member) I wake up my wife and check out at 11am . When I checked out , no front desk people at the Diamond member counter , or IHG member counter , that’s not the way as a IHG hotel should do. I was totally disappointed and upset about The Regent Taipei , to all Diamond member at the IHG group , you really need to look into details even the hotel at the website said : Enjoy your lounge . The most disappointing about the hotel and the IHG group is they didn’t give me a chance to write the review. My booking is for 4 nights and I only stay one night and cancel the other 3 nights . They know I was upset and will write a bad review about my stay . Normally the hotel will sent me an email asking about the experience of my stay and ask to write a review. But after 6 days , I didn’t receive any email . So disappointed on the Regent Taipei and the IGG group , I want to write a review on IHG website and no area for me to write a review. As a Diamond Elite Royal Ambassador inner circle member, I lost my faith and trust to the IHG group . Will try not to book any hotel on IHG and of course never go back to regent Taipei .

Its a good hotel in Taipei

I really enjoyed my stay at this hotel. The hotel location made it easy for me to get around. The check in was very smooth a Japanese girl helped me (sorry I forgot the name), and everything went quickly and nicely. The buffet restaurant was also great, with lots of different food choices that I really liked and also thanks to Kris for helping me with photos and for the warm farewell at check-out

Hotel is a bit old but pretty well maintained. Also within walking walking distance to many restaurants and stores. But staff could be better trained, e.g. Many of the staff don’t speak Chinese (National language in Taiwan) and hotel also won’t give us IHG points because we booked the room through EXPEDIA.

Terrible service

We arrived at 4:45 am today. The reception said they have no rooms and cannot give us a room till 1pm. We offered to pay and they offered a room for $554 for the night! The excuse they are giving is they don’t have guests checkout till 11 and they need time to clean the room. I have seen at least 30 people checkout. We are IHG platinum elite members and this treatment is awful, no concept of hospitality. Definitely first and last time staying here. It’s 7:15am and we are still waiting with no update on when we can expect a room after flying on a 14 hour flight.

サービスは大変良い。設備の古さを時々感じる。

朝食は種類が豊富でどれも美味しかった。

10/10!

Wonderful stay! Very clean, excellent staff, super comfortable room and bed. Absolutely loved the rooftop pool. Highly recommend!

Great locatuon and pleasant stay

excellent service staff

the stay here in this hotel is off to a GREAT START. The check in process was seamless. Moana was able to help with a little bit of early check in that helped a lot. Christy was able to help when being handed the keys. Kirana was gracious to serve our oolong fizzy drink and the rose tea fizzy drink in the bar. The aforementioned employees deserve a promotion, and I hope it will be given to them in time. Thank you Regent Taipei.

The toilet bidet was broken when I checked in. The staff replaced a new one in a timely manner. The second day around 10 pm. The shower room ceiling start leaking water. Called the staff and was fixed in an hour. Therefore, the staffs are excellent but the facility needs more care before customers move in.

Well located, attractive hotel in central Taipei

A well located hotel in a smart district of Taipei, a ten minute walk from Zhongshan MRT and one stop from Taipei Main station (or you can walk from Zhongshan via the air conditioned underground passage). We booked a Tai Pan room but unfortunately the Lounge was closed for renovations. To make up for this we had access to the Balcony Lounge (which offered wine and beer with a basic assortment of hot and cold canapés from 6-9pm every evening) as well as a daily credit of NT$1,000 per person per night (roughly GB£25 so GB£50 each day for the two of us) to use at the Gallery Bar and Restaurant. This worked out well for us as overall we had three decent dinners with drinks in the Gallery. Not actually experiencing Tai Pan Lounge we’re not sure how it compares but it seemed fair. Breakfast was in the main restaurant. It was busy and a little chaotic but the spread - more so Asian than Western - was extensive and staff were polite and friendly. We ate one evening in the Lang Ting - as the Silks House restaurant was fully booked and it sounded like you definitely needed to book in advance. The food and service in Lang Ting were decent but somehow it lacked atmosphere with very few furnishings and artwork to give it much character. We had a Tai Pan King Club room which was a good size. Nothing particularly to note but pleased to say that housekeeping each day was prompt. Staff across the hotel were very helpful, polite and friendly. Apart from reception, English was limited but that didn’t cause us any issues as everyone was willing to communicate and that’s more our own shortcoming for not speaking Chinese! Overall we would recommend this hotel for a stay in Taipei. Next time we come we hope to properly experience Tai Pan!

A Memorable Stay with Outstanding Service at Regent Taipei. Of course there is still room for improvement to make it a perfect

We recently enjoyed a 3-night stay at Regent Taipei. It’s a pity the more exclusive Tai Pan Lounge was closed for renovation, so we could only use the Balcony Lounge. To compensate, we received a NTD1000 credit per person per day for dinner at The Gallery. Initially, the food choices were limited, but thanks to Lily from the Platinum Members Team who helped with our reservation, we got to enjoy our favorite lobster pasta and beef steak on the last night—plus the best table by the window! Lily also kindly greeted us again at checkout and thanked us for our feedback. A special thanks to concierge Joseph, who has been serving the hotel for over 30 years. He was very kind to us from the moment we arrived and impressed us with his excellent English! There were some signs of wear and tear in our junior suite, but overall acceptable considering the hotel’s age. However, we found the corridors a bit too dark, and the room direction signage wasn’t very clear. The lifts also lacked brightness. If stairs aren’t your thing, use the only lift connecting the lobby and the lower floors where the Brassiere restaurant is located for buffet breakfast. Overall, Regent Taipei is truly a gem with superb service, classic vibes, and a prime location. We look forward to returning. Thanks again, Lily and Joseph, for your exceptional professionalism and assistance!

Great customer services and offer a lot even within the hotel itself, quality food, bar with great vibe and stores!

All the staff are eager to please. The breakfast is top shelf The rooms are clean and beds very comfortable. Could not ask for more.

全てのスタッフさん達のホスピタリティーが、クオリティ高いなーと、 滞在中に何度も感じました。 立地も良くて、滞在中とても快適に過ごす事が出来るラグジュアリーホテルです

No convenience for airport transportation

The property was beautiful and well maintained. Everyone was professional and knowledgeable. They went above and beyond. It was centrally located and in a very nice and convenient area. I would definitely go back.

Love this iconic hotel. The gym is old and underground. The room is nicely appointed.

It’s a very top 5 star hotel in the location. I almost stay here every time I come. Very good except this time when I checked in, I was assigned a room with no espresso coffee Machine. But they correct it as soon as I asked.

THANK YOU, REGENT!

Outstanding hotel. Rooms are dated but still good.

It’s a very 9.8/10 5 star hotel. Almost nothing to pick on

It’s really a convenient location to tourists they want to try local cuisines. It’s extremely well located as a 5 star property

Ease of check in

Exceptional

Exceptional

We always love staying at the Regent when we visit Taipei.

Exceptional

Exceptional

Past its prime. Don't waste your time with this hotel.

Stayed here for a layover, and I will actively avoid this property moving forward. It is far overpriced for what it has to offer. Location is great, but the staff can be transactional, facilities outdated, and amenities lacking. I have stayed at this property several times in the past and was impressed by the warmth of the staff and the amenities. However, these stays were prior to Covid, and all of those were gone. My current stay was a one-night layover. I am by the way a Diamond Ambassador at IHG. Upon check in, they told me my room was upgraded but that they can only allow me to check in if I accept a check in past noon and a check out at 7AM the next day! This was despite the fact that they emailed me several days prior asking about my arrival details! (At other properties, I have been offered a room within an hour or two of an early arrival with possibility of no upgrade, or a higher room with a longer waiting time). I finally got to my room and the carpet was musty and stained. Aircon was not cooling well past sunset and I woke up at 3AM sweating. Bed was rock hard. Their welcome fruit platter had been greatly reduced from prior to Covid. Staff were very very transactional and not once was I asked how my stay was. I skipped breakfast the next day and left at around 5AM, ahead of my planned check out time. Horrible experience for an approximate $300 night. By the way, their "leave a review" option on the IHG web site is deactivated. I wonder why.

Superb

Superb

Nice property and goid service.

Superb

Superb

Solid hotel with friendly staff, but dated rooms and overwhelming crowds

I stayed at the Regent Hotel Taipei for several nights. Overall, it’s a solid upscale option, but there are a few things to be aware of. The room felt a bit dated, with wall-to-wall carpeting that smelled slightly musty. The hotel itself seems like a cross between a luxury shopping mall and a hotel, so at times you’ll find huge crowds everywhere. If you want to dine at one of the two Robin restaurants, be prepared: you apparently need to book at least a month in advance. There were no exceptions even for hotel guests, which was disappointing. Breakfast feels like an invasion—hundreds of people descending on the buffet all at once. If you don’t like crowds, go early. On the plus side, the rooms themselves were quiet, and the staff was genuinely friendly and helpful. Also, there are no bathroom amenities by default due to environmental policies, but you can request them separately

Good but not great

Spacious room. Good location near malls, restaurants, bars.

Very accommodating with baby amenities

Nice hotel and friendly staff definitely worth it to stay.

Aging hotel with big rooms that are not modern and smell musty. Don't let the expensive shops fool you, this is 3 star.

This is not a 5 star hotel, it is dated, needs updating and is not a luxury hotel by most standards. IHG describes it on their website as "5 Star Luxury Accomodation". It is not. The hotel reminds me of a hotel in Vegas that has not been maintained properly. The hallways and rooms smell strange. Some old cigarette smoke, cleaning products and general dampness. The hotel room smelled very musty. The restaurant buffet while large, does not have very good offerings if you want a western breakfast. The bathroom in the room needs major updates. Much of the grout had cracked out and there were large sections that had been caulked - very poorly- to cover the lost grout. The room itself was a good size, but you need a key to get in an out of the room- no electronic locks. The bed was very hard. There was a tv seating area but no outlets in this part of the room so you couldn't charge any devices. The wifi got very weak the closer you got to the hallway and did not work in the bathroom. The breakfast restaurant is on a floor that is not reached by the main elevator, though I believe there is a second elevator that can be accessed from the ground floor to take you to the restaurant. The staff was polite and there were plenty of people working. The strangest part of the hotel might be the entrance. The hotel is situated up a ramp from the street level and there is a lot of traffic because many cars cut through to get from two one-way streets on either side. If you get dropped off by car or cab it is fine but if you walk up to the entrance it is very inconvenient. This hotel needs a major renovation and intense dehumidifiers in the rooms.

Very good

This hotel has a good breakfast with many options

Wonderful location. Staff very helpful and considerate. Very convenient to the metro. The metro was very very easy to use. Great shops nearby.

Very good

Very good

A Sham “Lounge” Experience

I’ve stayed at numerous IHG hotels across Asia and globally, and Regent Taipei is by far the most cynical when it comes to rewarding loyalty. If you’re an IHG member expecting a genuine executive lounge experience thanks to your annual lounge pass or elite status, prepare to be deeply disappointed. Instead of granting access to their flagship Tai Pan Lounge (which is what you’d expect at a luxury hotel of this calibre), Regent shuffles you off to the so-called “Balcony Lounge”. Frankly, calling it a lounge is laughable. It’s clear that Regent Taipei is just ticking the absolute minimum box to “technically” fulfil IHG’s requirements, while keeping the real lounge locked away for only those who pay for the most expensive rooms. This feels like a blatant slap in the face to guests who have shown loyalty and invested significant time and money with IHG. Shame on Regent Taipei for playing these games with loyal customers. It’s a disgrace to the brand and a warning sign to anyone considering a stay here expecting the kind of hospitality and recognition you find at other IHG properties. If you value your loyalty status or expect proper benefits, look elsewhere. This hotel has zero respect for IHG members.

Excellent service

Beautiful hotel with friendly staff

Nice place. Good view of the nearby park.